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How Airline Can Improve Their Operations

How Airline Can Improve Their Operations

In recent years, on-time delivery has become a critical marketing point. However, providing travelers with dependable, high-quality service is a big problem due to the multiple factors that affect on-time efficiency, many of which are outside the control of an airline.

The unexpected impacts of the pandemic took a significant toll on air travel, bringing new difficulties to the fore of the aviation sector. While the market continued to suffer troubles even during COVID, the pandemic created a new set of issues that would reshape the aviation industry’s future landscape.

The following are our top five suggestions for increasing on-time performance:

1.      Keep in touch with your partners

Since you don’t have control over a codeshare or internet partner, you shouldn’t stop analyzing their performance or strategizing about how you might become more synchronized.

In an effort to keep your reputation and general working performance, your relationships must support your business goals and complement your network. In reality, over the last four years, Cathay Pacific has regularly improved its global on-time performance.

2.      Invest in technology

In many company environments, the rising usage of new digital technologies–such as tablets, smartphones, enterprise social networks, or cloud services–has already become normal, and airlines should be no different.

Businesses have the chance to provide employees with the tools they need to execute their jobs better in today’s digital world.

Creating a digital workplace will allow airlines to centralize corporate-approved solutions so that employees are not required to devise their solutions, which could lead to discrepancies and inefficiencies.

The correct collection of hand-held technology and software solutions can help your team communicate more effectively and make faster decisions, both of which are crucial for enhancing operations.

In 2012, pilots started using mobile smartphones as electronic flight bags, allowing them to access e-documents rather than the hard copies of charts, flight manuals, and other material they previously relied on.

Managing the vast quantity of paperwork required by pilots and cabin crew, on the other hand, may be costly, time-consuming, and difficult for airlines.

For example, aircraft manuals may change every two to three months, and qualified pilots must spend time verifying that they are correct, diverting them from more productive and profitable tasks.

1)      Maintain drones

Maintenance drones are used by Cathay Pacific to speed up and streamline inspection tasks. They can assess lightning-strike damage in around 30 minutes, compared to 4 to 6 hours if done manually.

Drones may also scan fuselages, inspect parts, and plan repairs. Drone photos of aircraft sections, according to some analysts, might be matched to online image databases, allowing flaws to be identified automatically.

Unmanned aerial vehicles (UAVs) could be used to supply spare parts in the future, cutting down on sourcing time and allowing repairs to be finished faster.

2)      Wearable technology

Cathay Pacific has already carried out wearable technology trials for cabin crew and engineers.

LEDs are used in the former’s uniforms to provide extra lighting in the event of an emergency and to display vital information such as flight numbers. To help with aircraft mobility, ground staff can use similar illumination in their jacket cuffs.

Users may monitor their work environment using air quality sensors, and in-built cameras and microphones allow remote colleagues to assist with technical concerns.

While the innovations are basic, the result increases safety and speeds up maintenance and repairs, saving the airline money.

3)      Blockchain

Blockchain, which is described as a “secure digital ledger of transactions and agreements,” provides tamper-proof data that can be maintained and shared through authorized access.

For flight operators, blockchain might be a game-changer, as it can be used to improve their maintenance and safety procedures. Passengers may benefit from the technology as well.

Blockchain has the ability to connect biometric ID with check-in and luggage handling systems, passport control, hotels, vehicle rental agencies, and much more, making the passenger experience quick and smooth while reducing the danger of personal data being hacked or counterfeited.

3.      Check your flight schedules carefully

In exchange for avoiding the impact of interruptions on other flights in the network and improving on-time performance, and airline schedules a flight block time more conservatively pays more for flight crews and lowers aircraft utilization.

On the other hand, an airline with a bad on-time performance is likely to schedule shorter block times to save costs by flying additional flights.

This method is inefficient, increases the probability of delays affecting downstream flights that were scheduled to use the same aircraft, and risks poor on-time performance. If you don’t plan your block times well, you can end up spending more money in the long run.

4.      Keep your employees in the loop

Sharing your firm vision with your staff helps keep them on track and invested in the results, as any sensible business person understands. It’s critical to your operational success to take the time to connect your performance goals to the rest of your company.

Employees that are invested in your company’s values have a better knowledge of their priorities and a higher level of confidence in their decision-making abilities, which is especially important for operational teams. Cathay Stories shows how pilots are motivated by this process.

5.      Turn your data into intelligence

Airlines employ data analytics to identify the obvious low-hanging fruit so that they may make immediate improvements and progressively enhance their operations.

At these meetings, representatives from several divisions of the airline assemble to discuss specific factors that impacted on-time performance.

The Bottom Line

To be honest, airlines do not receive nearly enough credit for the difficulty of providing air transportation. Although getting passengers from point A to point B in a timely way is crucial.

If you have an amazing on-time performance record, you can be satisfied with yourself for doing a fantastic job despite all of the obstacles.

However, flying for a few hours should not be considered roughing it. Instead, airlines should take a few steps to ensure that everyone, regardless of age, has a pleasant experience. A little extra personalization and convenience would go a long way, particularly for teen travelers.

Article Submitted By Community Writer

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